Privacy Policy

Guangzhou Lingshun Trading Co., Ltd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, making purchases, or interacting with us. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us, for purposes necessary to provide our services:

  • Name, email address, and phone number: To communicate with you about your orders, provide customer support, and send important service updates.

  • Billing and shipping addresses: To process payment for your orders and arrange delivery.

  • Payment information, including credit card details: To process and authorize payments securely (we do not store full credit card information).

  • Order history and preferences: To improve our product recommendations and facilitate future purchases.

  • Customer support or survey submissions: To address inquiries, resolve issues, and improve our products and services.

We also collect non-personally identifiable information automatically through cookies and similar technologies, such as browsing behavior and website usage data, used only to improve user experience and optimize website functionality.

2. Use of Personal Information

Your personal information is used for the following legitimate business purposes:

  • Processing and fulfilling orders, including payment, confirmation, and shipping.

  • Providing customer support and resolving any issues related to orders or services.

  • Communicating important updates about orders, our website, or service terms.

  • Analyzing and improving our website, products, and services.

We do not sell, trade, or share your personal information with third parties for marketing purposes without your explicit consent.

3. Data Security

  • Sensitive information is transmitted over secure SSL-encrypted channels.

  • Full credit card information is not stored; only encrypted transaction data is retained for verification.

  • Access to personal information is limited to authorized personnel under confidentiality agreements.

  • While we take reasonable measures, no system is completely secure; we will act promptly to mitigate risks if a potential security incident occurs.

4. Marketing and Consent

We will not use your personal information for marketing without your explicit consent. If you opt-in for promotional communications, you may unsubscribe at any time via email or the provided unsubscribe link.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance browsing experience:

  • Functional cookies: Necessary for core website functions, e.g., shopping cart and login status.

  • Analytical cookies: Track user behavior to improve website functionality; no personally identifiable information is collected.

Non-essential cookies can be managed or disabled through browser settings.

6. Sharing Information with Third Parties

We may share your personal information with trusted third-party service providers, only to support business operations:

  • Payment processors (e.g., Stripe, PayPal)

  • Logistics and shipping partners

  • Website hosting and technical service providers

All partners are required to sign confidentiality agreements and comply with applicable data protection laws.

7. Data Retention

We retain personal information only as long as necessary to fulfill this policy, comply with legal obligations, and enforce agreements. Expired data is securely deleted or anonymized.

8. User Rights

You may:

  • Access and review your personal information.

  • Request corrections to inaccurate information.

  • Request deletion of personal data, subject to legal and contractual obligations.

To exercise these rights:

  • Email: service@ygoodm.store

  • Phone: +1 (208) 776-2114

  • Provide full name, associated email, and order number if applicable.

Requests are reviewed and responded to within 15 business days.

9. International Data Transfers

Currently, our online store ships primarily within the United States. All personal data collected is processed securely in accordance with applicable regulations (e.g., CCPA).

10. Children’s Privacy

Our website is not directed at children under 13. Personal information from children under 13 is deleted promptly if discovered.

11. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be posted on our website and, if necessary, notified via email. We encourage reviewing this policy regularly.

12. Contact Information

For questions, concerns, or requests regarding your personal information:

Email: service@ygoodm.store
Phone: +1 (208) 776-2114
Address: No. 3, North 4th Alley, Dayuan Street, Liantang Village, Zhongxin Town, Zengcheng District, Guangzhou, China
Business Hours for Privacy-Related Inquiries: Monday–Friday, 8:30 AM–5:30 PM PST