FAQ

1. How do I choose the right size?
We provide a detailed size chart on each product page. Please refer to it before placing your order.
If you are between sizes, we recommend choosing the larger size for a more comfortable fit.

2. What materials are your clothing made of?
Our clothing is made from quality fabrics, including cotton and polyester blends.
Each product page lists the specific materials used so you can review comfort and durability details before purchase.

3. How should I care for my garments?
Please follow the care instructions on the label of each garment.
Most items can be machine washed on a gentle cycle with cold water and should be hung to dry or tumble dried on low heat.

4. Can I return or exchange an item?
Yes. We offer a 30-day return policy.
Items must be in original condition, unworn, and with tags attached.
Guangzhou Lingshun Trading Co., Ltd. covers the shipping costs for eligible returns. Please refer to our full Return & Refund Policy for details.

5. How long will it take to receive my order?
We ship from China to the United States via standard international shipping.
Orders typically arrive within 15–30 business days, including U.S. customs clearance.
A tracking number will be provided once your order is shipped. Please allow 2–3 business days for tracking information to become active.

6. Do you offer international shipping?
Yes. We currently ship from China to the United States only.
We do not ship to other countries or regions at this time.

7. Can I change or cancel my order after placing it?
Orders may be modified or canceled within 24 hours of placement.
Please contact our support team at service@ygoodm.store as soon as possible.
After 24 hours, changes or cancellations may not be possible if the order has already entered processing for shipment.

8. Are your products ethically made?
Yes. Guangzhou Lingshun Trading Co., Ltd. is committed to ethical production practices within our operational capacity.
We work with facilities that follow basic fair labor standards and maintain safe working conditions.

9. How can I contact customer support?
You can reach us by email: service@ygoodm.store or phone: +1 (208) 776-2114.
Business hours: Monday–Friday, 8:30 AM–5:30 PM PST
Address: No. 3, North 4th Alley, Dayuan Street, Liantang Village, Zhongxin Town, Zengcheng District, Guangzhou, China