FAQ

FAQ

1. How do I choose the right size?
We provide a detailed size chart for each product. Please refer to it before placing your order. If you are between sizes, we recommend choosing the larger size for a more comfortable fit.

2. What materials are your clothing made of?
Our clothing is made from high-quality fabrics, including cotton and polyester blends. Each product page lists the specific materials used, ensuring comfort and durability.

3. How should I care for my garments?
Please follow the care instructions on the label of each garment. Most items can be machine washed on a gentle cycle with cold water and should be hung to dry or tumble dried on low heat.

4. Can I return or exchange an item?
Yes. We offer a 30-day return policy. Items must be in original condition, unworn, and with tags attached. YGOODM covers the shipping costs for returns.

5. How long will it take to receive my order?
Shipping times vary depending on your location within the United States. Orders usually arrive within 5–10 business days. A tracking number will be provided once your order is shipped.

6. Do you offer international shipping?
Currently, YGOODM ships only within the United States. We do not provide international shipping at this time.

7. Can I change or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact our support team at service@ygoodm.store as soon as possible to request any changes.

8. Are your products ethically made?
Yes. YGOODM is committed to production ethical practices. All garments are made in facilities that follow fair labor standards and safe working conditions.

9. How can I contact customer support?
You can reach us via email at service@ygoodm.store or by phone at +1 (208) 776-2114 during business hours (Monday–Friday, 8:30AM–5:30PM PST).